CITY LODGE HOTELS LIMITED – STANDARD TERMS AND CONDITIONS OF MEETING ROOM FACILITIES

1. INTRODUCTION

1.1 City Lodge Hotels Limited, Registration No. 1986/002864/06 (“CLH”) is a public company with limited liability duly registered in accordance with the company laws of the Republic of South Africa. For purposes of this Agreement, CLH shall include all entities controlled by or under common control with CLH and for the purposes of this clause “control” means ownership (direct or indirect) of 50% (fifty percent) or more of the voting shares of CLH or otherwise having the power (direct or indirect) to govern the financial and the operating policies or to appoint the management of such entity.

1.2 Booking Form means the form which contains all the details, terms and conditions and services required by the User.

1.3 Facility means the meeting and conference rooms on the CLH premises;

1.4 The User is the person whose details and signature appear on the Booking Form and who accepts these terms and accepts responsibility on behalf of all persons making use of the Facilities.

1.5 The User agrees to enter the premises and use the Facilities subject to these terms.

2. INTERPRETATION

The rule of construction that an agreement shall be interpreted against the person responsible for its drafting or preparation shall not apply to these terms.

3. DURATION

These terms shall commence on date of signature of the Booking Form and shall continue until the User has

completed his use of the Facilities and paid all amounts outstanding and due and payable to the CLH.

4. RESERVATION, CANCELLATION AND NO-SHOW POLICIES

4.1 In order to confirm availability, a User must make a reservation through a CLH approved online booking-channel, telephonically, or by e-mail.

4.2 To guarantee a reservation we must have received a 50% (fifty percent) deposit as well as one of the following:

4.2.1 Credit card details, including Cardholder name, Card Type, 16 digit credit card number. Expiry Date, CVV Number; or

4.2.2 A company order guaranteeing payment;

4.3 The Facilities are available for reservation during the following hours:

4.3.1 full day which is an 8-hour period between the hours of 08h00 and 17h00, or

4.3.2 half day which is a 4-hour period between the hours of 09h00-13h00 or 14h00-18h00.

4.4 In the event of a User not showing, a charge will be administered.

4.5 In the event of a User cancelling a reservation less than 5 (five) days before the date of arrival, a cancellation charge may, at the hotel’s sole discretion be administered.

4.6 In the event of a User cancelling a reservation more than 5 (five) days before the date of arrival, the hotel shall refund the full amount paid in advance.

5. RULES OF USE OF FACILITIES

5.1 CLH reserves the right in its sole discretion to determine how many people are permitted per Facility based on the meeting or conference room size, configuration and health and safety requirements applicable from time to time. It is the Users responsibility to pre-confirm with CLH the User allocation per Facility.

5.2 All Facilities in City Lodge hotels are non-smoking. Smoking in the public areas of the hotel is only permitted in specifically designated areas at the hotel premises, in accordance with the Tobacco Control Act.

5.3 Cleaning, restaurants and/or fast food establishments and security services are provided to the hotel by third party contractors and accordingly Users indemnify the hotel against any loss, damage, death or injury caused by any act or omission of such third party contractors.

5.4 Should the User fail to vacate the Facility or remove any items brought to the Facility at the end of the time specified, CLH may levy additional charges as appropriate.

5.5 Users are responsible for safe-keeping of their own valuables, wherever it may be on hotel premises and accordingly the hotel accepts no liability whatsoever for lost, stolen or damaged valuables.

5.6 No weapons of any description are permitted to be brought onto the hotel premises nor may weapons be kept or handled anywhere in or on the hotel premises, it being the risk and responsibility of the owner to ensure that weapons are properly secured off site.

5.7 Whilst CLH has taken reasonable security precautions at its premises and is concerned with the safety and security of its Users and their property, CLH does not warrant the safety of any person on any part of the hotel premises and it is the responsibility of a User to take reasonable safety precautions to ensure their safety and well-being.

5.8 Users make use of all hotel facilities at their own risk, including but not limited to the use of restaurant facilities, parking areas, WIFI, business facilities and the like.

5.9 Should a User contract with the hotel to stage an event, then the User shall remain liable and indemnifies the hotel against any loss, damage, death or injury, costs, fines, penalties and the like arising from any act or omission of User appointed third party contractors, including but not limited to any third-party contractor failing to adhere to any laws applicable to the services rendered by them for such event.

5.10 In addition to the aforementioned, each hotel premises may have signage detailing specific rules applicable to those hotel premises. Such signage is deemed to be incorporated into these terms by this reference.

5.11 The User shall be liable for and indemnifies CLH against any loss, damage, medical and/or safety and/or security emergency costs, fines, penalties and the like arising from a User, and/or any person for whom a User is responsible under this Agreement.

6. WIFI USAGE

6.1 The User will have access to and usage of the WIFI on the hotel premises.

6.2 CLH will endeavour to ensure uninterrupted access but cannot guarantee that the WIFI will operate continuously or without interruption.

6.3 CLH will not accept responsibility for any viruses following the usage of the WIFI and recommends that each User has sufficient software protection installed.

6.4 Users agree to use the WIFI responsibly and not for any illegal purposes.

6.5 For detailed provisions regarding the use of our WIFI please refer to the CLH WIFI policy published on our website www.citylodgehotels.com.

7. DISPLAY MATERIALS

7.1 The User must inform CLH of the material that will be exhibited or the display materials being used at least a week in advance of the booking.

7.2 CLH reserves the right to remove any materials which may be deemed offensive or which are positioned in such a way that may cause health and safety problems.

7.3 Deliveries of such materials can only be accommodated on the day prior to the booking and must be removed immediately at the end of the booking.

7.4 CLH is in no way liable for materials left for collection nor deliveries. All deliveries must be left with clear address labels attached.

7.5 Set up and provision of display materials is the Users responsibility.

8. ADDITIONAL SERVICES

8.1 Any beverages or catering required by the User on the CLH premises will be at an additional charge and arranged in advance 7 (seven) days before the day of the booking.

8.2 The beverages or catering required may only be provided by CLH, unless specifically agreed to in writing by CLH.

8.3 Should the required beverages or catering not be confirmed 7 (seven) days in advance, CLH cannot guarantee the availability thereof.

9. RATES AND PAYMENT

9.1 The rates payable for any reservation are indicated when a User reserves a Facility, and the Facility is to be paid for in full 7 (seven) days before the required use thereof.

9.2 Users shall be liable for payment for all extras that were not specified before the booked date and invoiced on the day of use, including but not limited to, costs for additional restaurant and bar accounts, breakage deposit and / or actual costs etc. In the event that a User fails to pay such extras then such amount shall be debited against the credit card or corporate account or invoiced, in which event such invoice shall be paid within 20 (twenty) days of CLH’s written demand, failing which CLH shall be entitled to charge penalty interest at the prime overdraft interest rate of CLH’s bankers plus 3% from due date to date of full payment of such overdue amount, together with such attorney’s legal costs and collection fees incurred.

9.3 Cheques will not be accepted for any purposes whatsoever unless pre-authorised by the General Manager of the

hotel.

9.4 If at any time any tax or levy is increased as a result of a change in any relevant local law applicable, then CLH shall be entitled to immediately levy such increase when effective without any further notice to any person.

9.5 All payments to be made hereunder to CLH shall be made free and clear of, and without any deductions for or on account of, any set-off or counterclaim. Users shall not be entitled to exercise any right of set off with respect to any amounts owing to CLH under this Agreement against any amounts owing to them under any other agreement or obligation.

9.6 Eft payments may be made into CLH’s designated bank account to settle accounts. The User is responsible for verifying CLH’s bank details. Accordingly CLH will not be responsible for fraudulent changes to bank details that have not been verified by the User and CLH is hereby indemnified against any resultant loss or damage incurred.

9.7 In the event of non-payment by the User of any amount due or owing to CLH for any reason whatsoever, the User, by their signature hereto expressly provides their consent to being listed on any credit bureau system by CLH without further notice.

10. DATA PRIVACY

10.1 The User acknowledges that when making a reservation CLH is obliged by law to collect the personal information and may from time to time be required to provide such information to the relevant government and/or regulatory authorities. Accordingly, CLH will collect the personal information of Users for these purposes and also for safety and security purposes of CLH and all its Users (“the Purposes”). In the event that a User cannot or will not provide the personal information as required CLH may decline such reservation.

10.2 The User hereby consents to CLH collecting the Users personal information for the Purposes as aforementioned and authorizes CLH to process such information for the Purposes.

10.3 CLH undertakes to treat all personal information as confidential information and shall not disclose same for any other purpose, without the prior written consent of the User to whom the information relates, save where CLH is required by law to do so.

10.4 CLH undertakes that it shall not, at any time, copy, compile, collect, collate, process, mine, store, transfer, alter, delete, interfere with or in any other manner use any personal data for any purpose other than with the express prior written consent of the User to whom it relates or to the extent necessary for the Purposes or to comply with CLH’s obligations arising under concurrent legislation. The User knows and understands that in order to fulfil the Purposes some personal information may be required to be transferred cross border. CLH undertakes to comply with South African Data Privacy legislation in this event and the User consents thereto.

10.5 CLH’S public areas are monitored by CCTV cameras for public safety and security, crime prevention and quality

control.

10.6 For detailed provisions regarding privacy of a User’s personal information please refer to the CLH privacy policy

published on our website at www.citylodgehotels.com.

11. LIABILITY

11.1 To the maximum extent permitted by applicable law, the User and any person for whom it is a signatory under these terms indemnifies, defends and holds CLH (and its personnel) harmless, and shall keep CLH fully and effectively indemnified, against (i) any and all loss of or damage to any property, reputation, dignity or injury to or death of any person, including the User and/or any person for whom the User is responsible under these terms; and (ii) loss, damage (including attorneys' fees on an attorney and own client basis), costs and expenses which CLH may suffer or incur arising directly or indirectly from any act or omission of CLH or its personnel and/or the User and/or any person for whom the User is responsible.

11.2 Notwithstanding anything to the contrary in these terms, CLH’s maximum liability:

11.2.1 For any loss or damage to property is limited to R500.00 per claim or series of claims arising from the same event in any one year;

11.2.2 For any injury or death is limited to R2,000,000.00 per claim or series of claims arising from the same event in any one year;

11.3 To the maximum extent permitted by applicable law, in no event shall CLH or its personnel be liable for any indirect, incidental, special, punitive or consequential damages or losses howsoever arising.

12. DISPUTES

Any complaint or dispute must first be referred to the relevant hotel manager who shall attempt to resolve the dispute. In the event such dispute is not resolved within 10 (ten) days from first notification then the dispute shall be referred to senior managers of CLH who shall attempt to resolve the dispute. CLH reserves the right, in its sole discretion, to refer a dispute to alternative dispute resolutions forums such as mediation or arbitration.

13. GENERAL

13.1 These terms constitute the entire agreement between CLH and the User in respect of the subject matter of these terms. No amendment or modification to these terms shall be effective unless in writing and signed by an authorised signatory of CLH.

13.2 No indulgence shall be, or be deemed to be, a waiver of any of these terms and no waiver of any breach shall operate as a waiver of any continuing or subsequent breach.

13.3 These terms shall be governed and construed according to the laws of the Republic of South Africa and the parties agree to submit to the exclusive jurisdiction of the South African courts.

Booking Form for Meeting and Conference Rooms